There is a first time for everything, apparently. Yesterday I sent the wrong piece to a customer. She bought 2 and I sent them out right away. Maybe too right away?
Customer service is the foundation of business, in my not so humble opinion. So I'm telling her to keep the mistaken one and I will send her the one she ordered.
Sometimes it's so mortifying to be human.
Bonus! And good customer service. Unlike Comcast.
ReplyDeleteOMG they are one of the very worst!!! Sorry you had to go through that.
ReplyDelete